For Ages 21+ Only

pb88 Responsible Gaming

Enjoy entertainment safely. pb88 believes that gaming should always be controlled, mindful, and fun — never a source of stress or harm.

Why Is Responsible Gaming Important?

Online gaming is a popular form of entertainment for millions of people. Slots, cricket betting, or live casino — all of it can be a source of pure enjoyment when played within the right limits. pb88 always wants our players to game mindfully and safely.

Gaming is an entertainment activity — not a reliable source of income. When someone turns to gaming to recover financial losses or to relieve stress, it can become problematic. We want every one of our members to know that pb88 is by their side — not just at the gaming table, but in moments of need too.

Important Notice

pb88 is a strictly adult platform. Only those aged 21 or above may open an account and play here. Access by minors is completely prohibited.

What Does Healthy Gaming Look Like?

Healthy gaming means playing within a set budget, accepting losses as a normal part of the experience, and not making gaming the top priority in your life. The habits below will keep your gaming experience enjoyable:

  • Decide in advance how much time and money you will spend each session.
  • Do not place more bets to chase your losses.
  • Never game with borrowed money.
  • Give more priority to family, friends, and work than to gaming.
  • If gaming becomes the only way to relieve stress or anxiety, take a break.
  • Take regular breaks and spend time on other hobbies and activities.

pb88 Safety Tools

Deposit Limit

You can set a maximum daily, weekly, or monthly deposit limit on your account at any time. Once set, the limit applies immediately, but increasing it requires a 24-hour waiting period.

Time-Out

If you feel you need a short rest, you can take a time-out lasting from 24 hours up to 30 days. During this period, logging in or placing bets on your account will not be possible.

Self-Exclusion

If you feel you need a long-term break, you can apply for self-exclusion. This feature allows your account to be fully suspended for anywhere from 6 months up to 5 years. You can activate it at any time by contacting support.

Bet Limit

Set in advance the maximum amount you can wager within a given period. Reducing a bet limit is immediate, but increasing it is subject to a 24-hour cooldown.

Reality Check

After a long uninterrupted session, pb88 will automatically remind you how long you have been playing. These messages help you stay aware.

24/7 Support

Contact us via live chat or email at any time. Our team is ready to help you in both Bengali and English.

Assess Yourself

Answer the questions below honestly. If you answer "yes" to more than one, please speak with our support team.

  • Do you end up spending more on gaming than your set budget?
  • After a gaming loss, do you place more bets to try to recover it?
  • Are you taking time away from work, family, or social responsibilities to game?
  • Are family or friends concerned about your gaming habits?
  • Do you turn to gaming to relieve stress or depression?
  • Have you repeatedly tried to stop gaming but failed?
  • Have you borrowed money for gaming, or are you considering it?
Warning

If you answered "yes" to two or more of these questions, please contact pb88 support right away or activate the self-exclusion tool. Your wellbeing matters most to us.

How to Use the Tools?

How to Set a Deposit Limit

After logging in to your pb88 account, go to Account Settings and find the deposit limit option under the "Responsible Gaming" section. From there you can set a daily, weekly, or monthly limit. It may take a few minutes for the limit to take effect. Once a limit is reduced, it applies immediately; to increase a limit you must wait 24 hours to prevent any impulsive decisions.

Activating a Time-Out

To activate a time-out or "cool-off", contact support or select it directly from your account settings. During the break, you will not be able to access your account, but any existing balance can be withdrawn through the designated process.

Self-Exclusion Process

Self-exclusion is a long-term step. Once activated, it cannot be reversed before the chosen period ends. To apply for self-exclusion, inform our support team directly by email or live chat. We will ensure your account is properly deactivated.

Protection of Minors

pb88 is committed to preventing access by minors. Age is verified during account registration and ID documents may be requested in suspicious cases. If there are minors in your household, it is recommended that you use parental control software on your device and keep your login credentials secure.

SSL Security & Fair Play

All transactions and personal data at pb88 are protected by SSL encryption. Games are powered by internationally certified Random Number Generator (RNG) technology, which ensures that outcomes are completely impartial and fair.

Need Help? We're Here

If you feel that gaming is having a negative impact on your life or the life of someone close to you, reach out to us without delay. Our support team will help with complete confidentiality.

24/7 Live Chat — Log in to your account and click the chat icon
Support is available in both Bengali and English

Frequently Asked Questions

Log in to your account, go to the "Responsible Gaming" section in Settings, and set your preferred daily, weekly, or monthly limit. Reducing a limit takes effect immediately. You can also contact the support team for help if needed.

Yes, but only after the chosen period has fully ended. While self-exclusion is active, the account cannot be accessed under any circumstances. Contact support to reactivate once the period is over.

A time-out is short-term — from 24 hours up to 30 days. It is used for a brief break. Self-exclusion is long-term — from 6 months up to 5 years — and applies to more serious situations. In both cases, logging in or placing bets is not possible while the period is active.

No, not at all. pb88 strictly enforces a 21+ age limit. Age is verified at registration and ID may be requested if there is any doubt. Accounts found to belong to minors are closed immediately.

Contact pb88 via 24/7 live chat or email ([email protected]). Our team will help you use the right tools with complete confidentiality. Your information will remain secure.

Yes. Your account balance remains completely safe during a time-out or self-exclusion. Contact support to withdraw your funds and we will take the necessary steps.

Enjoy pb88's Gaming World Safely

Play within your limits and enjoy the fun. pb88 is always by your side.

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