pb88 Q&A — all answers in one place

After logging in to pb88, select the "Deposit" option and choose bKash as your payment method. Send money or make a payment from your bKash app to the designated number, then enter the transaction ID in the form. Your balance is usually updated within a few minutes. The minimum deposit amount is ৳500.

Yes, Nagad is a supported payment method at pb88. Go to the deposit page, select Nagad, make the payment from your Nagad app following the instructions shown, and save the reference number. If you run into any issues, share your transaction ID in live chat for a quick resolution. The minimum deposit amount is ৳500.

Across all payment methods at pb88 — bKash, Nagad, Rocket, and Upay — the minimum deposit amount is ৳500. No transactions below this limit will be processed. Contact live chat for details on the maximum deposit.

First, wait a little while, as there can sometimes be a slight delay due to network issues. If your balance hasn't arrived within 15-20 minutes, contact us via live chat or email at [email protected] with your transaction ID or reference number. Our team will verify and resolve the issue quickly.

Yes. pb88 supports four mobile wallets — bKash, Nagad, Rocket, and Upay. Rocket is primarily Dutch-Bangla Bank's mobile wallet. The minimum deposit amount is the same for all methods: ৳500. You can choose whichever method is most convenient for you.

When you open a new account at pb88 and make your first deposit, the welcome bonus is added automatically. This bonus is up to 150% of your deposit, with a maximum of ৳15,000. For example: deposit ৳1,000 and you'll receive a ৳1,500 bonus, making your total balance ৳2,500. No separate code is needed to claim the bonus.

The wagering requirement for pb88's welcome bonus is 20x, applied only to the bonus amount — not the combined total of deposit and bonus. For example: if you receive a ৳1,500 bonus, you need to place ৳1,500 × 20 = ৳30,000 in bets before you can withdraw winnings from the bonus.

The welcome bonus has a specific validity period. If the wagering requirement is not met within this time, the bonus will be cancelled. For exact validity details, contact us via live chat or at [email protected], or check the bonus section of your account.

No, the welcome bonus applies only once per player — at the time of the first deposit only. If the same person tries to claim the bonus repeatedly by opening multiple accounts, those accounts may be cancelled. Please use a single account honestly.

Yes, if you don't want to accept the bonus or wish to cancel it, let the support team know via live chat. After the bonus is cancelled, only your original deposited amount will be withdrawable — no amount earned from the bonus will apply. Read the terms and conditions carefully before making your decision.

For a faster resolution, have the following on hand before getting in touch: your account username or registered number, a brief description of the issue, your transaction ID or reference number if applicable, and the approximate time the issue occurred. Providing this information will allow our team to help you much more quickly.

pb88's customer support team is active 24 hours a day, 7 days a week. You can get support at night or on holidays too. You can start a live chat or send an email at any time according to Bangladesh Standard Time (BST, UTC+6).

Yes, pb88's support team provides service in both Bengali and English. Users from Bangladesh can communicate entirely in Bengali and will receive clear, plain-language responses. Contact in English is equally supported.

pb88 offers two support channels: (1) Live Chat — click the chat button after logging in to the site for instant support; (2) Email — write in detail to [email protected] and you'll receive a prompt reply. Both channels offer 24/7 service.

When emailing [email protected], write a brief description of the issue in the subject line. In the body of the email, include your account details, a full description of the problem, and any relevant transaction details or screenshots. This helps our team verify and resolve the matter quickly.

Yes, as part of responsible gaming, pb88 allows users to set their own deposit limits. You can set daily, weekly, or monthly limits. To activate a limit, let the support team know via live chat or send a request to [email protected].

Some warning signs: spending beyond your budget, placing larger bets to chase losses, feeling uncomfortable when not playing, losing focus on family or work, and trying to play with borrowed money — these signs may indicate problematic gaming. If you notice these, take a break immediately and seek support.

pb88 offers two options: cooling-off (a temporary break) and self-exclusion (a longer-term closure). A cooling-off period can last from a few days to a few weeks, while self-exclusion is longer-term. To activate either option, let our support team know via live chat or email; they will act quickly.

Yes, if you are struggling with gaming or any other addiction, seek support from your family, a trusted friend, or a mental health professional. You can also find detailed information and guidance on pb88's own responsible gaming page. If you feel you have a problem, taking an immediate break rather than continuing to play is the right step.

No. pb88 is strictly for people aged 21 and above only. Use of this platform by minors is strictly prohibited. If any underage person attempts to open an account, that account will be cancelled and any deposits will be returned. Keep your account details secure from younger members of your household.