pb88's Privacy Policy — Your Information Is Our Responsibility
This policy explains in detail how your personal information is collected, stored, and protected on the pb88 platform.
This Privacy Policy ("Policy") has been prepared on behalf of the pb88 platform ("we", "our") and applies to all users of pb88 ("you", "your"). This Policy tells you what information we collect when you use our website or services, how that information is used, and what steps we take to protect your privacy. Please read this Policy carefully. Continuing to use pb88 will be considered as your agreement to the terms of this Policy.
1. What Information We Collect
We may collect various types of personal information when you register and use services on the pb88 platform. This information can be divided into two main categories:
1.1 Information You Provide Directly
Information you voluntarily provide when creating an account, managing transactions, and contacting support includes:
- Your full name and username
- Email address and mobile number
- Date of birth (for age verification — to confirm 21+)
- Payment information (bKash, Nagad, Rocket, or Upay account details)
- Document information submitted for identity verification
- Information provided when contacting the support team
1.2 Automatically Collected Information
When you use the pb88 platform, certain information may be collected automatically for technical reasons:
- IP address and device identifier information
- Browser type, operating system, and device model
- Information about your activity on the platform (cookies and session data)
- Login time, location (general geographic area), and transaction history
- Gaming activity information and preference data
2. Purpose of Using Information
pb88 uses collected information only for the following legitimate purposes:
2.1 Account and Service Management
Your information is used to properly manage your account, keep your pb88 login secure, and provide you with an uninterrupted gaming experience. Verifying user identity and preventing manipulation or fraud are also part of this.
2.2 Financial Transaction Processing
The necessary information is used to complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay. This also includes detecting suspicious financial activity and ensuring the security of the platform.
2.3 Age and Identity Verification
pb88 is for individuals aged 21 and above only. Therefore, verifying age and confirming identity at the time of account creation is our responsibility.
2.4 Support and Communication
Your contact information is used to communicate with you via 24/7 live chat and email and to resolve issues.
2.5 Ensuring Responsible Gaming
Monitoring your gaming behavior to identify problematic gaming patterns and providing assistance when needed is a core commitment of pb88.
3. Information Sharing with Third Parties
pb88 never sells your personal information under any circumstances and does not share it with third parties without authorization. However, necessary information may be shared in the following limited situations:
3.1 Payment Processors
The minimum information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with these service providers. Each payment operator follows its own privacy policy.
3.2 Technology and Service Partners
Limited information may be shared with technology partners for platform operations. These partners are contractually obligated to keep your information confidential.
3.3 Legal Obligations
pb88 will provide information when disclosure is required under a court order, a request from a regulatory authority, or applicable law. In such situations, every effort will be made to notify you in advance where possible.
Important: pb88 never sells or transfers your information to advertising agencies, data brokers, or unrelated third parties.
4. Data Protection and Security
pb88 applies industry-standard security measures to protect your personal and financial information.
4.1 Encryption Technology
All data transmission on pb88 is protected by SSL encryption. This means that information you send or receive cannot be read by third parties.
4.2 Access Control
Only employees whose work requires it can access your information. Each employee works under a strict confidentiality agreement.
4.3 Regular Security Reviews
Our security measures are regularly tested and updated as needed so that the platform remains secure at all times.
4.4 Your Role in Account Security
You also play an important role in keeping your account secure:
- Use a strong password and change it regularly
- Do not share your login information with anyone
- Always log out after logging in on a public or shared device
- If you notice any suspicious activity, inform pb88 support immediately
5. Cookies and Tracking Technologies
The pb88 platform uses cookies and similar technologies to improve your browsing experience.
5.1 What Cookies Are and Why They Are Used
Cookies are small text files stored in your browser. pb88 uses cookies for the following reasons:
- To keep your login session active and ensure security
- To remember your preferences and settings
- To analyze and improve platform performance
- To detect fraud and protect the security of the platform
5.2 Cookie Control
You can disable cookies by going to your browser settings. However, please note that disabling cookies may cause some important features of pb88 to not work properly.
6. Data Retention Period
pb88 stores your personal information only for as long as necessary. The following policy is followed:
- All information is stored while your account is active
- Even after an account is closed, some information may be retained for a specified period to fulfill legal obligations
- Financial transaction information is stored for a set period in accordance with regulatory requirements
- Once the necessary period has passed, information is deleted securely
7. Your Rights
pb88 provides you with the following rights regarding your personal information:
7.1 Right to Access Information
You can view the information stored about you on pb88 at any time. To do so, log in to your account or contact the support team.
7.2 Right to Correct Information
If there is any error in your stored information, you can request that it be corrected. Keeping information accurate and up to date is important for both you and us.
7.3 Request to Delete Information
In certain situations you may request that your information be deleted. However, please note that if there are legal obligations, it may not be possible to delete all information.
7.4 Objection to Data Processing
If you have an objection to your information being used for a specific purpose, you can inform pb88 support. We will give your concern due consideration.
To exercise these rights or to ask any questions, use the contact section below.
8. Protection of Minors
pb88 is strictly for individuals aged 21 and above. We do not knowingly collect or process the personal information of anyone under the age of 21. If we learn that a minor has created an account on pb88, that account will be closed immediately and all associated information will be deleted securely.
If you know that a minor you are acquainted with is using pb88, please inform our support team immediately.
9. Policy Changes and Updates
pb88 reserves the right to change or update this Privacy Policy as needed. If there is any significant change to the Policy:
- The "Last Updated" date at the top of this page will be changed
- For important changes, you will be notified by email or through the platform
- Continuing to use pb88 after a change will be considered as consent to the new policy
Therefore, it is recommended that you review this page regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. We are available 24 hours a day, 7 days a week to assist you in Bengali and English.
Live Chat: Available 24/7 directly on the pb88 platform
Email: [email protected]
We will review every privacy-related request you make with due care.